At ENOK we provide you with comprehensive answers through our Frequently Asked Questions (FAQs) about our company, products & service. Hopefully, these will help you to make a decision. If you have any further questions please feel free to contact us.
What types of stairlifts do we offer?
- We provide a range of stairlift solutions, including straight stairlifts, curved stairlifts, and outdoor / indoor stairlifts
How does a stairlift work?
ENOK stairlifts are equipped with a traction unit integrated into the platform, featuring an electric motor powered by a 24-volt DC battery system optimized for traction. The motor’s nominal power is 0.40 kW. Additionally, the system includes a battery charger, with batteries automatically recharging when the platform reaches upper or lower stopping points, or potentially at intermediate stopping floors. Traction is achieved through adhesion via drive wheels moving along a track consisting of two parallel guides. The traction unit, power batteries, control and command equipment, and electrical wiring are all housed within the machine body.
Additionally, feel free to contact us for a manual available in your preferred language.
Are Stairlifts Safe to Use?
Yes! our stairlift are equipped with numerous safety features such as seatbelts, sensors, and emergency stop buttons. Safety is standard with us .
How long does it take to install a stairlift?
Installation times can vary based on the type of stairlift and the complexity of the staircase. Generally, our skilled technicians strive to complete installations efficiently and in a short time, if you need more information, you can ( contact us )
Are Enok stairlifts customizable to fit unique staircase designs?
● Yes, our stairlifts are designed to be adaptable to various staircase configurations. We offer custom solutions to ensure a perfect fit for your specific requirements.(check our projects)
Is financing available for stairlift installations?
- We understand the importance of accessibility. Enok Srl works with financing options to make our stairlift solutions more accessible to a wider audience. Contact us for details on available financing plans.
How much does a stairlift cost?
The cost of a stairlift varies depending on several factors, such as the type of staircase, the type of stairlift that will be used, the length of the staircase, the features included, the optional… At ENOK, we offer a free consultation to provide you with the best solution.(contact us )
What safety features do Enok stairlifts include ?
Our stairlifts come equipped with advanced safety features, including seat belts, obstruction sensors, and emergency stop controls, ensuring a secure and worry-free experience for users. You can (check our technical data sheet) for more detailed informations .
Can a stairlift be used outdoors?
Yes! All our stairlifts are designed for outdoor and indoor use, with weather-resistant materials and protective covers to prevent damage from the elements.
Can a Stairlift Be Installed Next to a Door or a window ?
Yes, it is possible, thanks to our innovative track (the realizable track ) that’s safely allowing you to overcome obstacles such as doors windows present for the stairs
How can I request a consultation for a stairlift installation or modernization?
- To schedule a consultation, simply reach out to our team through the contact form on our website or give us a call. We’ll be happy to discuss your needs and provide personalized solutions.
Is there still sapce to walk up the stairs after the installation of the stairlift ?
Yes,our platform stair lifts take up minimal space on the staircase and allow you to fold up the loading platform part when it’s not in use, giving people a space to walk up and down the stairs safely. Also, at ENOK, we have created innovative solutions: different types of rails that can fit with your stairs and different dimensions of loading platforms. check ( Rebecca Per Tutti )
How Is The Battery Charged ?
Don’t worry about this , The batteries are recharged automatically when the stairlift is stopped at the charging station.
How much electricity does a stairlifts use ?
The engine power is nominal 0.40 kW. The system is equipped with a battery charger operating with 220 Volts 50 Hz single-phase current.
How much weight can a stairlift carry?
Our stairlifts are designed to carry 250kg and are tested to BS EN 81-40:2020 – European safety standard – Specification for powered stairlifts